Introduction

Ngere Business Institute , the provider of online business courses and market research reports aimed at high school graduates, TVET students, other graduates who aim to create their own businesses in Rwanda, individuals and companies that needs an insight on different market segments, respects the privacy rights of individuals and is committed to handling Personal Data responsibly, in accordance with applicable law and this Policy.

In this Policy, “Personal Data” means information which relates to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into Ngere Business Institute ’s possession). Additionally, the “user” means an individual who aims to benefits from Ngere Business Institute’s services through accessing its contents on the site.

This Policy applies to Personal Data collected and processed by Ngere Business Institute , a company organised under the laws of the Republic of Rwanda and having registered offices at Kinyinya, Gasabo District, in Rwanda . This Policy complements the Ngere Business Institute and forms an integral part of such Terms of Use.

Please read this Privacy Policy carefully – by using this Site you agree to its terms (including as amended from time to time). If, for any reason, you do not agree to the terms of this Privacy Policy, please refrain yourself from using the Website.

The Information we collect & How we collect them

This Privacy Notice covers information we collect from you through our Site. In order to access certain features and benefits from Ngere Business Institute ’s services, you need to register on the site and create a profile. In that process, you provide Personal data which may include:

  • Your names
  • Your age / Date of Birth
  • Your gender
  • Your email address
  • Your residential area (District & Sector)
  • Your academic achievement (level/degree)
  • Your attended school or institution

You are responsible of ensuring the accuracy of the Personal Data that you submit to Ngere Business Institute . Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to reach to you.

As you use Ngere Business Institute online courses and reports, Ngere Business Institute will collect Personal Data regarding your membership details, courses completed, competency valuations, viewed or downloaded reports and other activities on the Site. During or post using Ngere Business Institute services, you may also be invited to submit your opinions including self-assessment of competence and feedback on Ngere Business Institute ’s Content and Services.

Information that we automatically Collect and Why.

Technical and Usage Data

When You access Ngere Business Institute s Services, including browsing our Courses and other materials, We collect certain information by automated means. This information may include without limitation:

  1. Technical information about your computer or Device, such as Your IP address, device type, operating system type and version, unique device ID, browser, browser language, domain and other systems information, platform types (collectively, “Technical Information”);

and

  1. Usage statistics about your interaction with the Services, including Courses and Materials accessed, time spent on pages or the Services, pages visited, downloaded materials, search queries, click data, portions of the Services used, date and time, and other information regarding Your use of the Services (collectively, “Usage Data”).

This Technical Information and Usage Data, which may be linked to Your information, is collected through the use of server log files and tracking technologies, including:

  • cookies, which are small files that websites send to Your computer or Device to uniquely identify Your browser or to store information in Your browser setting;

and

  • web beacons, which are small objects that allow us to measure the actions of users using the Services.

We use cookies for a variety of reasons, including to:

  • To analyze the usage of our Services;
  • To provide you a more personalized experience;
  • To allow you to more easily login to use our Services;
  • To make your use of our services more efficient, by providing you with a customized experience and recognizing You when You return.

We may also employ web beacons or other technology for a variety of reasons such as:

  • allowing Us to know if a certain page was visited;
  • allowing Us to advertise more efficiently by excluding our current Users from certain promotional messages or identifying the source of a new installation.
  • To sustain the site’s security technologies

How we use the information

Subject to the terms of this Privacy Statement, Ngere Business Institute uses the above stated categories of personal information in several ways. Unless otherwise stated specifically, the above information may be used for any of the following purposes:

  • to administer the Service to you;
  • to respond to your requests;
  • Process or fulfill Your request(s) and/or order(s) for certificates, products, services, information or features;
  • to distribute communications relevant to your use of the Service, such as system updates, customer surveys, or information about your use of the Service;
  • as may be necessary to support the operation of the Service, such as for account maintenance, and record-keeping purposes;
  • to send to you Ngere Business Institute ’s solicitations, product announcements, and the like that we feel may be of interest to you
  • to enhance and personalize our services and marketing efforts (e.g. statistical and marketing analysis)
  • in other manners after subsequent notice is provided to you and/or your consent is obtained, if necessary.

Sharing information about You

Ngere Business Institute follows strict security procedures in the storage and disclosure of users’ information.

Ngere Business Institute may disclose any of the above-mentioned types of personal information to Ngere Business Institute ’s associates, employees, consultants, affiliates or other businesses or persons for the purpose of processing such information on our behalf in order to provide the Service to you. In such circumstances, Ngere Business Institute requires that these parties agree to protect the confidentiality of such information consistent with the terms of this Privacy Statement by executing transfer agreements with all entities to which we transfer data for processing. The agreements provide for specific and limited processing of user data in service of Ngere Business Institute ’s operations and have been prepared so as to meet the requirements of the jurisdictions in which we operate.

Where permitted by law, Ngere Business Institute may also pass your information (including relating to the stages of your participation) to third parties with whom we have a contractual or other close relationship and where we believe they offer products or services that may enhance the services we provide to you, your ability to practice or gain additional skills or their offering may otherwise be of interest to you.

In addition, we may release personal information

  • to the extent we have a good-faith belief that such action is necessary to comply with any applicable law;
  • to enforce any provision of the Terms of Use  protect ourselves against any liability, defend ourselves against any claims, protect the rights, property and personal safety of any user, or protect the public welfare;
  • when disclosure is required to maintain the security and integrity of the Service, or to protect any user’s security or the security of other persons, consistent with applicable laws;
  • to respond to a court order, government inquiry, subpoena, search warrant, or other legal process, to the extent permitted and as restricted by law; or
  • in the event that we go through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of our assets.

Third Party Links

For your convenience we may provide links to sites operated by organizations other than Ngere Business Institute (“Third Party Sites”) that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.

Data Security

Ngere Business Institute uses various technological and procedural security measures in order to protect the Personal Data that we collect, use or transfer from loss, misuse, alteration or destruction. Ngere Business Institute has comprehensive data protection processes in place to protect all client and user data.

However, you should be aware that, due to the open and unsecured character of the Internet, Ngere Business Institute cannot be responsible for the security of transmissions of the Personal Data over the Internet. We commit to communicating any breach of data immediately to any and all affected users, should such a breach ever occur.

 Updating and Deleting Personal Data

If you need to collect or update your data, you can try to do so in your settings or contact us at support@ngere.rw. You can also delete your data by deleting your account in settings or by contacting us.

Retention of Data

Ngere Business Institute will retain your personal information only for as long as it is necessary for the purposes set out in this Statement. We will retain and use personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Ngere Business Institute will also retain usage data for internal analysis purposes as described in this Statement.

Children’s policy

Ngere Business Institute values the privacy interests of children and We encourage parents and guardians to take an active role in their children’s online activities and interests. Children under the age of 18, should not use our Services, please find more details in Terms of Use . If We become aware that We have collected personal information from a child under 18, We will take reasonable measures and delete such information.

Parents who believe that Ngere Business Institute might have collected personal information from a child under the age of 18 may submit a request to support@ngere.rw request that the information be removed.

Changes to Privacy Statement

Our Privacy Statement may change from time to time and any changes to the statement will be announced through  updating it on this page.

Contacting Ngere Business Institute

If you have any questions about our Privacy Policy, or have any concerns about your data. Please contact us by e-mailing us at support@ngere.rw

 

Effective: April 28, 2021